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Frequently Asked Questions about Purchasing Replacement Windows in Phoenix, AZ

Jump to a Question:

Q: What Kind Of Window Is Best—Aluminum, Vinyl, Wood, or Fiberglass?

It totally depends on your situation. Vinyl windows tend to cost less, and are a good choice for many homes; in fact, about 50% of the windows we sell are vinyl. If you have any color matching needs in your home, then you’ll probably want to go with a wood or wood-clad window. There are also some maintenance and durability issues that need to be evaluated for your situation. Give us a call and we can help you determine what’s best for you—usually in just a few minutes.

Window Comparison by Type of Frame

Aluminum

Vinyl

Fiberglass

Wood

Advantages:

Narrow, sleek appearance

Maximum glazing area

Maintenance-free

Least expensive

Energy-efficient

Maintenance-free

Relatively inexpensive

Best value in terms of energy-efficiency

Energy-efficient

Stronger than alumnum, vinyl, or wood

Paintable (looks like wood)

Impervious to insects

Greatest resistance to seal failure (frame expands and contracts at same rate as glass)

Multiple grid and hardware options

Least environmental impact

Energy-efficient

Paintable and stainable

Multiple grid and hardware options

Pella offers between-the-glass shades and retractable screens

Disadvantages

Thermally-inefficient

Color limitations

Grid limitations (usually internal only)

Hardware limitations

Heavy (“clunky”) appearance

Color limitations

Shiny finish

Grid limitations (usually internal only)

Hardware limitations

More expensive than aluminum or vinyl

Not available in arch configurations

Most expensive

Requires some maintenance

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Q: How Can You Put A Vinyl Window In A Desert Climate Like Ours?

A: The new vinyl technology, with ultraviolet inhibitors built into the product and aluminum reinforcement on long spans, makes for an incredibly durable window that resists warping, discoloring and disfiguring. Yes, the sun is hot here, but our products are up to the challenge. And of course MILGARD backs up this claim with a lifetime warranty!

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Q: Do Triple-pane Windows Make Sense For My House?

A: In a word, “NO!” Having three panes of glass helps a little bit in terms of keeping your house comfortable from November through March because it slows the conduction of energy out through your windows. But the big concern in southern Arizona is not conductive heat loss in the winter but rather radiant heat gain in the summer. And the way to address this is through Low E technology. Companies that push triple pane glass are trying to sell you a pricey gimmick that has a poor return on the investment. The only reason to consider this product in Phoenix is if you want your windows to provide maximum noise reduction.

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Q: Will my windows qualify for a tax credit?

A: Yes, with some restrictions. As of 2012, federal tax credits equal to 10% of the material cost of a window replacement project are available. The windows must be Energy Star rated and must be installed in your primary residence. The maximum credit allowed is $200.00. Additional information can be found at this link: www.energystar.gov/index.cfm?c=tax_credits.tx_index

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Q: How much money can I save in utility bills by having new windows installed?

A: Efficient Windows Collaborative, a US department of Energy sponsored site, provides unbiased recommendations on the selection, function and benefits of energy-efficient windows. According to this agency, replacing single pane aluminum windows with Low E vinyl, fiberglass or wood windows, saves a typical Phoenix homeowner approximately 30% on their utility bill. For more information, visit their website: www.efficientwindows.org

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Q: I’ve Seen Ads For $189 Windows—Do You Sell Any In That Price Range?

A: No, and truthfully, neither do the $189 window guys. The fact is, that’s a “bait and switch” tactic designed to get their phones to ring. When people do call, they find out that $189 windows are one (small) size only and that they have ZERO “Low E” coatings, which means their energy efficiency is almost non-existent. Selling such a window would be completely irresponsible, and isn’t even legal in several states. Those companies try to upsell you to more expensive windows that are more efficient. We hate playing pricing games, and instead offer a detailed, straight-forward proposal. The cost of our windows is going to depend largely on what material you want—vinyl and aluminum being less expensive than wood and fiberglass. Give us a call and we can walk you through your options in about 8 to 10 minutes.

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Q: If You Do Come To My House For An Appointment, How Long Will The Appointment Take?

A: That mostly depends on you—how many questions you have and how much detail you want us to go into regarding the window. Generally speaking, we’re in and out in about 45 minutes. The record short appointment has been about 5 minutes. We’d be happy to stay as long or short as necessary. Or you can just call us on the phone. It’s up to you. But we guarantee this: we won’t “drop anchor” and sit there making you uncomfortable for 2 or 2 ½ hours the way many of our competitors will.

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